Privacy Policy

1. Introduction

Welcome to Shine FM Ltd. (Shine FM). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.

2. The Data We Collect About You

Personal data. or personal information. means any information about an individual from which that person can be identified. We may collect. use. store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name. last name. title. or username.
• Contact Data: includes email address. billing address. site location. and telephone numbers.
• Technical Data: includes internet protocol (IP) address. browser type and version. time zone setting and location. browser plug in types and versions. operating system and platform.
• Usage Data: includes information about how you use our website. services. and operations.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly. we will use your personal data in the following circumstances:

• To respond to your inquiries submitted via our contact and quote forms.
• To perform the security guarding or cleaning service contract we are about to enter into or have entered into with you.
• To verify right to work. background clearance checks. and BS 7858 standard compliance audits for security personnel.
• Where it is necessary for our legitimate business interests. and your interests and fundamental rights do not override those interests.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost. used or accessed in an unauthorized way. altered or disclosed. In addition. we limit access to your personal data to those employees. agents. contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Your Legal Rights

Under certain circumstances. you have rights under UK data protection laws in relation to your personal data. including the right to request access to your personal data. request correction of your personal data. request erasure of your personal data. object to processing of your personal data. request restriction of processing of your personal data. request the transfer of your personal data. or withdraw consent.

6. Contact Us

If you have any questions about this privacy policy. including any requests to exercise your legal rights. please contact our data controller using the details set out below:

Email Address: fulcrum@shinefm.co.uk
Registered Office: 20 Wenlock Road. London. N1 7GU
Reading Office: Office 007. 200 Brook Drive. Green Park. Reading. Berkshire. RG2 6UB
Phone Number: 020 8153 8961